This could be because they don't know their lines or are nervous. You should treat these as red flags—legitimate customer ...

AI-driven support systems can operate continuously, assisting customers beyond standard business hours and catering to global ...

HP has now reversed the move, citing 'initial feedback' and 'the importance of speaking to live customer service agents in a ...

Going live on social media and enhancing customer experience are two practical strategies that will not only increase revenue ...

To connect with Expedia Customer Service, speed dial +1-888-448-9871 for immediate assistance. This dedicated Expedia phone ...

Managing crisis with technology. Amy Sessions shares how Clearwater’s utility customer service team leverages new tech to ...

While AI’s contributions to this success are undeniable, it’s not a standalone solution. The future of retail customer ...

When it comes to troubleshooting your Xfinity services or getting support for billing, technical issues, or service ...

A satirical video falsely claiming Donald Trump has banned Indian customer service representatives is circulating on social ...

Denver Post Newsroom: 303-954-1201 or [email protected] Customer Service: Customer service is open Monday-Friday from 6:30 a.m.-5 p.m., Saturday from 7 a.m.-10 a.m. and Sunday from 8:30 a ...

What is the best way for companies to integrate artificial-intelligence agents into the customer experience? How much leeway do you give them to answer customers’ questions? What are some of the ...