A recent software update is disabling Quest 2, 3, and 3S models. Meta is offering free replacements to some users.

Owners of Meta Quest VR headsets that haven't worked since a recent update rolled out can get help or a replacement headset from Meta.

Meta is working to fix a faulty software update that bricked many Quest headsets. It has also offered to fix out-of-warranty headsets that were left unresponsive.

Meta advises that affected users hold down the power button for 45 seconds before booting up, which should reset the headset and potentially clear out any problems. Users can also try manually flashing the V71 update using Meta's official manual update tool and a smartphone.

Facing Issues with Your Meta Quest Headset? Meta Says A Software Update Issue Is to Blame. Most Users Fixed, Contact Support If Still Affected!