Arriva UK Bus has appointed Lateral Group to handle its CRM program for the next three years. The appointment will see London-based customer engagement agency Lateral Group work with Arriva UK Bus to ...

Arriva UK has welcomed the British government’s publication of a new bus strategy. “We welcome the clear direction from the government for the future of bus transport,” said Arriva UK MD, Paul O’Neil.

This is the terrifying moment an Arriva bus went up in flames in Aintree today - the bus driver and all passengers were accounted for and evacuated before the fire ...

North East mayor Kim McGuinness has warned that proposed changes to a key County Durham bus route would divide communities and leave residents stranded. The Labour politician has backed concerns from ...

Transport giant Arriva has announced that it has handed its UK bus creative brief to Cogent Elliott following a three way pitch following a review of all its agency partners. Cogent’s role will see ...

New partnership will take digitalisation to the next level for Arriva's UK operating businesses. Enhancing the customer and user experience is at the heart of new partnership Partners to invest equal ...

Arriva -- the bus company that brought you the number 23 Erskine to Glasgow, among other favourites -- is going to start accepting e-tickets flashed from the screen of your mobile phone. Arriva is ...