In today’s fast-moving world, great phone customer service is crucial to retaining good customer relationships. Whether a customer calls for a problem, assistance, or an inquiry, the experience they ...

This article will examine the importance of service skills for pilots and discuss how meaningful this is to the airlines they ...

Non-English speaking persons interested in careers in hospitality and customer service can now apply for free classes at ...

AI has the power to transform the way CX and marketing leaders drive impact. By prioritizing soft skills, creating space for ...

Discover essential steps to become a successful Customer Experience Planner, including skill development, gaining experience, ...

Coming in at 10th in The World Economic Forum's list of skills on the rise, customer service remains a key concern and priority for employers. Artificial intelligence can replace many of the most ...

A pioneering study by Anirudh Sharma Peri, a technology researcher and customer service specialist in the United States, ...

HOOVER – Jefferson State is now offering a new customer service program at its Shelby-Hoover campus.