As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

In a CNBC interview, Clement Delangue, CEO of Hugging Face, discussed some important developments in the AI industry and ...

The nonprofit, Woven with Promise, is collecting dresses and shoes of all sizes plus accessories for a Prom Dress Giveaway ...

All patrols are governed by five principles: planning, reconnaissance, security, control, and common sense (Training Circular (TC) 3-21.76, Ranger ...

Sgt. Maj. of the Army Michael Weimer experienced the Army's "Transformation in Contact" effort first-hand during the 3rd ...

Mountain rescue training in New Mexico prepares medical professionals for the toughest conditions. Find out how they're learning to save lives in the most challenging conditions.

Fun, food and community combined as mentors and “mentees’ gathered for community celebration of life-changing youth program ...

In 2024, as part of the Army force structure (ARSTRUC) transformation, the Army Chief of Staff identified the 2nd Brigade ...

Nvidia Corporation's AI chip dominance remains solid despite DeepSeek's claims. Click for why NVDA's ecosystem, innovation, ...

Discover the best call center training software this year. Compare features, pricing, pros, and cons to find the best fit for your needs. From internal knowledge to call etiquette and system ...

It makes all the difference when you find a remote job that offers paid training! Especially if you are new to an indust ...

Family Connections Center, Inc. understands that strong families are the cornerstone of a healthy community. That’s why they created “The Circle”, a program designed to nurture ...