Voice AI Tech Is Revolutionizing Customer Service And Contact Centers
Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...
CMSWire3d
The True Cost of Contact Center Turnover (And How to Lower It)
What it takes to create a positive agent experience, hurdles businesses to overcome and how technology is shaping the future ...
Zywave Wins Five 2025 Stevie® Awards for Sales & Customer Service
Industry-leading insurtech Zywave has won five Stevie Awards in the 19th annual Stevie Awards for Sales & Customer Service. The recognition includes highest honors, Gold in the category of Customer ...
Business Wire9d
Jackson’s Service Center Awarded Highest Customer Service – Financial Industry for 13 th Consecutive Year
Jackson was also recognized for “Highest Customer Service – Business to Business (B2B) Industry,” was named a finalist for ...
The Manila Times8d
Winners Announced in 19th Annual Stevie® Awards for Sales & Customer Service
Winners in one special category, the Sales Partnerships Ethics in Sales Award, will be announced in early April. The deadline ...