How a pitch about warring London chicken shops led Steve Dinneen on a journey from Chicago to Kenya in search of a rogue AI ...
You call customer service to help solve an issue. Then an annoying AI bot wastes your time and leads you in circles. Next ...
According to The New York Post, 46-year-old Graham Walker, the now-former CEO of Fibrebond, a family-owned business for 43 ...
Discover some wildest Customer Wars moments of 2025: from a video game store rampage and comedy show dispute to plane ...
The holidays are a time for generosity. Many show appreciation by tipping service workers. But deciding who to tip, and how ...
“Either way, adults or juveniles, anybody stealing, it’s at least a theft,” Fisher said. “It could be a trespassing or a ...
Scammers send you a text message that appears to be from a well-known chain store. As part of a holiday deal, the “store” is ...
Marshall Hargrave is a stock analyst and writer with 10+ years of experience covering stocks and markets, as well as analyzing and valuing companies. Dr. JeFreda R. Brown is a financial consultant, ...
Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and ...
The automated calls, explains a press release (1) from the Federal Communications Commission (FCC), claim that a Walmart ...
If there's one thing working in retail has taught me, it's that people can be much bigger jerks than I ever imagined. But not every interaction by the counter is unbearable.