This offseason has been dreadful from the perspective of Seattle Mariners fans. After missing the playoffs by one game in ...

It's been a long time coming, but Verizon and AT&T are reportedly at the point where their 5G SA networks are almost ready ...

A man was arrested and accused of driving under the influence of intoxicants after a truck crashed through an AT&T store in ...

Snow and sleet began falling in the Dallas-area on Thursday and is expected to last into Friday, the same day Texas is ...

Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.

AT&T made a “bold promise” to customers Wednesday, telling them that the company plans to issue credits to consumers who lose ...

While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

Starting Thursday, individual AT&T customers and small businesses that experience a fiber outage of more than 20 minutes or a ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to ...

AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...