Founded in 2020 by Maxim Serebryakov, Shawn Zhang, and Andrés Soderi, Sanas develops software that transforms a speaker’s ...

MORGAN HILL, Calif., March 13, 2025 /PRNewswire/ -- Aragon Research today released its second Aragon Research Globe™ for the ...

Highly capable AI agents can now have customer conversations at the level of human experts which is set to change the ...

Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...

What it takes to create a positive agent experience, hurdles businesses to overcome and how technology is shaping the future ...

ICMI’s Contact Center Training and Consulting Helps Organizations and Professionals Improve Contact Center Performance ...

VoxMe / VoxMe VoxMe™, a labor of love and expertise, promises to redefine the day-to-day phone call experience for businesses, customers, and individuals seeking ways to optimize their time. Powered ...

The company is disrupting traditional business process outsourcing by addressing key industry pain points and putting analytics at the center of its operating model ... iQor CXBPO™ promises a new ...

Times BPO offering a complete business solution to startups looking to establish their own call center anywhere in India.

Investment management company First Pacific Advisors recently released its “FPA Queens Road Small Cap Value Fund” fourth ...

Teleperformance (TP), the world’s largest call center operator, released an artificial intelligence to “neutralize” the ...

The second one is called the ‘Tooling Layer’. This is all about making chatbots intelligent, it keeps learning from ...