As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

In a CNBC interview, Clement Delangue, CEO of Hugging Face, discussed some important developments in the AI industry and ...

In recognition of the renaming of Fort Benning as Fort Moore, I provide the following thoughts on adapting retired LTG Moore’s four principles of ...

Sgt. Maj. of the Army Michael Weimer experienced the Army's "Transformation in Contact" effort first-hand during the 3rd ...

All patrols are governed by five principles: planning, reconnaissance, security, control, and common sense (Training Circular (TC) 3-21.76, Ranger ...

Mountain rescue training in New Mexico prepares medical professionals for the toughest conditions. Find out how they're learning to save lives in the most challenging conditions.

Fun, food and community combined as mentors and “mentees’ gathered for community celebration of life-changing youth program ...

The nonprofit, Woven with Promise, is collecting dresses and shoes of all sizes plus accessories for a Prom Dress Giveaway ...

Discover the best call center training software this year. Compare features, pricing, pros, and cons to find the best fit for your needs. From internal knowledge to call etiquette and system ...

It makes all the difference when you find a remote job that offers paid training! Especially if you are new to an indust ...

Family Connections Center, Inc. understands that strong families are the cornerstone of a healthy community. That’s why they created “The Circle”, a program designed to nurture ...

Discover Micron's volatile stock trends, strong DRAM demand, and potential recovery by Q4 2025. Learn why NAND oversupply may ...