Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...

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Without further adieu, here are five more tips to boost customer persuasion skills. Next, highlight your exclusive products. If your inventory includes a product or service only available at your shop ...

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Comic actor Funny Face was featured in a new movie with Kwaku Manu called The Bold Side Dude A trailer of the video has taken over social media, as the full movie dropped on Kwaku Manu's YouTube ...

Gaming laptops tend to get crazy lights to make their style, which may explain the path of the latest gaming phone from Asus. Computers for gamers tend to come with more than just meaty graphics cards ...

Knowing whether you have the best cell phone plan for your needs can put an end to those nagging doubts about whether you're spending too much for wireless service each month. And comparing the ...

When Gen-Z (and most millennials) have a customer service question or request, they’re primarily picking up the phone. One key element to this surprising interest in voice calls is artificial ...

TalkTalk and O2 topped the list of the most complained about broadband and phone ... service for our customers. While this number represents a very small proportion of our total customer base ...