Ability to receive and record information for all incoming service calls into Service Titan. Decisiveness, willingness to ...

The City of Orangeburg and DPU have named Linda McDaniel and Regina Taylor as Employees of the Year for 2024, praising their ...

From AI engineers and data scientists to cybersecurity analysts and product managers, there are countless opportunities to ...

Non-English speaking persons interested in careers in hospitality and customer service can now apply for free classes at Springfield Technical Community College ...

Rieva Lesonsky interviews industry experts to learn how AI is transforming small businesses and their predictions for AI's ...

In today’s fast-moving world, great phone customer service is crucial to retaining good customer relationships. Whether a customer calls for a problem, assistance, or an inquiry, the experience they ...

What if your equipment could predict failures before they happen? AI is making this future a reality for the field service ...

Discover key steps to becoming a successful sales advisor, including essential skills, gaining experience, and building ...

We look at what IT leaders can do to help untangle the numerous structured and unstructured data sources that exist in a ...

Discover essential steps to become a successful Customer Experience Planner, including skill development, gaining experience, ...

By enabling seamless financial services through APIs, BaaS fosters innovation, reduces costs, and enhances customer ...

AI has the power to transform the way CX and marketing leaders drive impact. By prioritizing soft skills, creating space for ...