Freedom isn’t known for its customer satisfaction, though. According to J.D. Power, the company ranks below average for customer satisfaction in both mortgage origination and mortgage servicing.

Freedom Mortgage is a mortgage lending company. The company claims to service roughly two million customers with approximately $475 billion in mortgage loan assets, and offers purchase ...

Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints ...